| |
Crisis |
Rebuild & Reform |
Transition |
Transformation |
Resilience |
| Inclusiveness |
Governance is neither inclusive nor participatory. |
Weak and inadequate institutions deliver infrastructure services only sporadically |
Regulatory structures and independent oversight bodies are in place but limited in effectiveness |
Good governance principles are adhered to but there is an overall lack of public understanding of institutional arrangements due to some lack of transparency |
Well-capacitated institutions are in place to ensure stakeholder participation and respect for due process; infrastructure decisions are generally evidence-based and well-documented |
| Social Divisions |
Absence of basic law and order |
Struggle for power and resources between groups causes clashes between political parties (or one-party dominance) |
Government is able to limit counter-productive stakeholder activities (such as rent-seeking that is not efficiency-related) |
Civil society has begun to play an active role in political and societal debates and reforms related to infrastructure |
Respect and friendly relationships amongst social groups within society |
| Civil Society |
Lack of strong civil society organizations (CSOs): some international organizations and local CSOs are engaged in emergency relief efforts |
CSOs are increasingly improving their service provision but there is a lack of credible leadership in civil society; conflicts of interest are present but not questioned |
Increase in CSOs and improved quality of oversight and advocacy related to infrastructure; some public participation in regulatory meetings |
Groups respect the variety of communities of interest making up society; some participation in regulatory proceedings. |
Role of civil society has been defined in terms of participation, monitoring, and complaint-resolution. |
| Confidence in Infrastructure Institutions |
Lack of public confidence in the infrastructure institutions |
Lack of clear and distinct mandates between infrastructure organizations that develop and implement policy and that operate systems |
The public has begun to have confidence in the infrastructure institutions, though functions are not necessarily separated |
The perceived legitimacy of infrastructure institutions has increased, along with public confidence |
Communities have full confidence in the infrastructure institutions; stakeholders participate in regulatory proceedings |
