Desired outcomes, such as efficiency, innovation, expanded services, and social justice. In the regulatory or political context, citizens may have objectives for the regulatory or political process: such as transparency and stakeholder participation. Broad economic and social objectives of citizens include freedom, equality, justice, high living standards, and technological advancement. Political leaders attempt to discern (and shape) what citizens want from infrastructure sectors. Social values may reflect a consensus or be deeply divisive and lead to dramatic shifts in public policy. Events such as an energy crisis or a serious accident can also trigger changes in public priorities and a willingness to move from the status quo.