Systems for Obtaining and Managing Information

Core References

Energy Regulatory Commission Web Sites Don’t Click
(2000) Energy

Describes best practices for web use by regulatory agencies, including providing up to date information on a wide range of topics, links to and information on operators, contact information, maps to offices, commissioners pictures and biographies, agenda schedules, how to file a complaint, and a directory of personnel.

Other References

Privacy Impact Assessment Guidelines: An Essential Tool for Data Protection
Victoria, BC, Canada: David H. Flaherty, Inc., 2001.
Flaherty, David

An online guide to assessing privacy needs and impacts of government information on privacy.

Key Words

Information, Transparency, Privacy, e-Government


Case Studies

Regulation of New South Wales Electricity Distribution Networks: Determination and Rules Under the National Electricity Code
IPART, Sydney, Australia, December 1999.
Independent Pricing and Regulatory Tribunal of New South Wales