Quality, Social and Environment

Governance Reform under Real-World Conditions: Citizens, Stakeholders, and Voice
The International Bank for Reconstruction and Development, The World Bank, 2008.
Odugmebi, Sina and Thomas Jacobson.

Topics covered include: governance reform under real-world conditions, securing political will, gaining support of public sector middle managers, building broad coalitions of pro-changing influentials, transforming indifferent or hostile public opinion, and instigating citizen demand for good governance.