Systems for Obtaining and Managing Information

Core References

Energy Regulatory Commission Web Sites Don’t Click
(2000) Energy E-Comm.com.
Energy E-Comm.com

Describes best practices for web use by regulatory agencies, including providing up to date information on a wide range of topics, links to and information on operators, contact information, maps to offices, commissioners pictures and biographies, agenda schedules, how to file a complaint, and a directory of personnel.

Other References

Privacy Impact Assessment Guidelines: An Essential Tool for Data Protection
Victoria, BC, Canada: David H. Flaherty, Inc., 2001.
Flaherty, David

An online guide to assessing privacy needs and impacts of government information on privacy.

Key Words

Information, Transparency, Privacy, e-Government

Case Studies

Regulation of New South Wales Electricity Distribution Networks: Determination and Rules Under the National Electricity Code
IPART, Sydney, Australia, December 1999.
Independent Pricing and Regulatory Tribunal of New South Wales